Senior Professional Change Communications

Profile

Description

The Senior Communications Professional develops and coordinates lines of communication within the organization among employees. The Senior Communications Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

Serves as a consultant for the roll-out of major organizational shifts, helping to position changes appropriately and reach segmented internal audiences with locally relevant information.

Creates clear and consistent internal communications, creative multimedia content and compelling storytelling packages that reinforce Humana's brand and customer-centric approach.

Builds strong alignment with cross-functional colleagues on internal communications strategy and content prioritization.

Leverages data and analytics to inform and adjust strategy and implementation.

Serves as backup administrator for associate communications channels and e-mail distribution.

Required Qualifications

Bachelor's degree in communications, public relations or related field

Minimum 5 years of employee communications or public relations experience with proven expertise in changing communications

Adept at data and analytics to drive content and channel decisions

Demonstrated ability to independently plan, lead and implement multimedia communications projects

Ability to work under tight deadlines, multitask and deliver quality work under pressure

Exceptional written communications skills and deep experience as a content creator

Proactive, flexible and always seeking improvement and positive change

Ability to use discretion and possess exceptional judgement

Foster an open, inclusive and diverse community at Humana

Advanced skills using O365 suite, including Teams and SharePoint

Strong assertiveness and awareness in planning ahead and proactive ability to fulfill business need

ADDITIONAL PREFERENCES

Working knowledge of Adobe Illustrator and Adobe InDesign

Education or Certification in Organizational Change Management

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com