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Job Details

Community Outreach Manager - WAH NC Greensboro Raleigh Charlotte

Company name
Humana Inc.

Charlotte, NC, United States

Employment Type

Manager, Public Interest, Pr

Posted on
May 10, 2021

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The Community Outreach Manager cultivates sales and engagement opportunities as well as awareness for Humana's Dual Medicaid-Medicare products, clinical programs and community services. The job requires collaboration across the organization, including sales, operations, network and bold goal as well as external partners such as physicians, faith-based organizations and community groups. The outreach manager will also work with and improve the lives of members most at risk.


The Community Outreach Manager identifies and builds relationships with organizations and providers that serve the dual-eligible population. The position strategizes ways to scale these opportunities to reach members/prospects and drive connections to Humana and the plan's Dual Eligible-Special Needs Plans and services. The role organizes meetings and forums to engage the dual-eligible population to create lead generation and works with the sales team to help agents staff those events.

The Community Outreach Manager is also responsible for tracking their events as well as leads generated, brokers engaged, community organizations partnered with, and methods of engaging and helping the dual eligible population. The role will require strategic and independent thinking as to how to best allocate time to achieve optimal results. The manager provides supplies, materials and educational items, preparing any documents necessary, collaborating with and supporting sales leadership and other departments as necessary. The Community Outreach Manager further has analytical skills to identify growth areas to drive relationships, sales and retention. The individual will comply with all CMS guidelines and will find ways to engage with and improve the lives of members.

Required Qualifications

High School Diploma

Strong organizational, interpersonal, communication and presentation skills

Ability to establish relationships with internal and external partners

Comprehensive knowledge of Microsoft office

Independent and strategic thinking

Experience with dual eligible population

Ability to drive Humana's Corporate van for special events safely and efficiently

This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits

Preferred Qualifications

Established community partnerships

Bachelor's Degree

Sales Experience

Health and life insurance license

Ideal Candidate will live in the Eastern part of North Carolina (Greensboro, Raleigh, Charlotte area) and will be required to travel 50-70% to meet with community organizations/partners throughout the state of NC.

Scheduled Weekly Hours


Company info

Humana Inc.
Website :

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