Inspection & Valuation International, Inc.
Seattle, WA, United States
Feb 24, 2020
Jun 08, 2020
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The Commute & Transportation Services team manages transportation
planning and transportation demand management (TDM) programs for a large Puget Sound campus and corporate office facilities across North
America. The team is dedicated to providing employees with a variety of
innovative transportation options that reduce their reliance on driving
The Transportation Resources Coordinator will be an integral part of a
best-in-class, employee commute program for a large corporate client.
This position will work closely with internal team members and other
stakeholders to manage all front-line communications related to employee commuting, contributing to the program’s overall goal of reducing
drive-alone commute trips.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Develop communication best practices for effectively communicating commute options to employees.
Become a Subject Matter Expert (SME) on various commute modes and options available to employees.
Respond to high-visibility escalations in a fast-paced and demanding environment.
Think critically and develop process improvements that help drive continuous program improvement.
Respond to a high volume of email requests for information and commute assistance.
Create individualized commute plans for employees.
Develop and maintain comprehensive, accurate, and coherent intranet content and other communications.
Distribute transit passes and parking fobs to employees according to established
processes. Use Microsoft Excel and other tools to track critical pass
and fob data, and make recommendations based on that data.
Lead and develop elements of an employee engagement program, including
transportation fairs, tabling events and marketing collateral.
Partner with internal teams to understand and communicate all commute-related
benefits and subsidies. Develop creative ways to disseminate information and ensure employees are aware of their benefits.
Develop an understanding of WageWorks and other commute benefit platforms and
ensure content integration with client systems and platforms.
To perform this job successfully, an individual must be able to perform
each essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE
Enthusiasm for / interest in sustainable transportation
Bachelor’s degree in English, Communications, Marketing, Business, Sustainability, or a related field
2-3 years of experience, not including internships or coursework, working
in a corporate environment where relevant skills can be demonstrated
Demonstrated ability to draft timely, clear and professional communications
Excellent client / customer service skills and experience working in a corporate customer service environment
Ability to proactively identify process and program improvements and make recommendations
Ability to juggle multiple projects simultaneously
Excellent organizational and time management skills
Intellectual curiosity and a desire for continuous improvement
CERTIFICATES AND/OR LICENSES
Excellent written and verbal communication skills.
Ability to provide efficient, timely, reliable and courteous service to customers.
Ability to effectively present information.
Ability to lead short but effective meetings
Ability to communicate with and influence senior management
Requires general knowledge of financial terms and principles. Ability to
calculate intermediate figures such as percentages, discounts, and
Ability to comprehend, analyze, and interpret complex documents. Ability to
solve problems involving several options in situations.
OTHER SKILLS AND/OR ABILITIES
Intermediate proficiency in Microsoft Office Suite
ADDITIONAL SCOPE OF RESPONSIBILITY
Decisions made with thorough understanding of procedures, company policies, and
business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment
may cause short-term impact to co-workers, supervisor, and the Client.
Must reflect the CBRE RISE values (Respect, Integrity, Service,
Excellence) in all daily working practices.
US Company Profile
About CBRE (NYSE: CBRE): At CBRE, you are empowered to take your career path into your own hands. Enjoy workplace flexibility in a global organization with tremendous scale. Work in an inclusive and collaborative environment with supportive teammates. Come experience the employee advantage at CBRE.
CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
As a Fortune 500 worldwide leader in real estate services, CBRE’s more than 90,000 professionals provide exceptional outcomes for clients in over approximately 480 offices worldwide. When it comes to real estate, CBRE sees potential everywhere. We turn scale into strength, expense into performance, and property into prosperity. Visit cbre.us.
Inspection & Valuation International, Inc.
Website : http://www.ivi-intl.com/