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Job Details

Communications Lead

Company name
Humana Inc.

Billings, MT, United States

Employment Type


Posted on
Jun 28, 2021

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Job Information


Communications Lead





The Communications Lead develops and coordinates lines of communication within the organization among employees. The Communications Lead works on problems of diverse scope and complexity ranging from moderate to substantial.



work at home anywhere

Here at Humana, our employees are at the heart of creating and providing positive healthcare experiences for our members. We have an exciting opportunity for a strategic and motivated communications professional to join our Change and Communications team for Enterprise Clinical Operating Model (ECOM). The ideal candidate will have strong interpersonal skills, excel at creating engaging content and enjoy collaborating with highly motivated team members. The Communications Lead develops, coordinates and scales multi-media communication strategies to inform Humana associates and drive employee engagement and inclusivity. The Communications Lead works to create and implement communications for various internal audiences across multiple platforms and ensure ongoing and open dialogue through employee feedback loops to build trust and transparency.

The Communications Lead is responsible for leading and coordinating the activities of the Internal Communications team in the strategic development and execution of employee communications and engagement. This role is to create and implement communications for various internal audiences across multiple platforms and ensure ongoing and open dialogue through employee feedback loops to build trust and transparency.

In this role, you'll get to:

Play a lead role in developing and implementing an integrated employee communications strategy that will inspire, deliver clarity on, and connect ECOM to our company strategy, objectives, plan, and progress.

Build and manage our employee communications editorial calendar, ensuring key messages get to our employees and that our mission and values are woven into all of our employee communications

Create compelling content for our employee communications and engagement programs, including executive communications, town halls, internal presentations, blogs and intranet content, emails and other employee communications

Co-create and ghostwrite executive and all company communications/speaking notes

Draft, edit, and consult on other key employee-facing communications across Staff posts, internal docs, slide decks, videos, and other mediums

Work collaboratively across multiple teams

Exercise independent judgment and decision making on complex issues regarding job duties and related tasks, determining the best course of action

Work well with minimal supervision

Required Qualifications

Bachelor's degree or higher in communications, marketing, public relations, journalism, or any field

8 years or more in internal communications, employee communications, marketing, public relations or journalism experience.

Experience working in or closely with an executive leadership team

Outstanding written and verbal communication skills with a track record of building inspiring narratives, developing speaking points, and crafting written pieces for executives

Experience turning complicated concepts into persuasive prose and driving clear business messages

Experience with change management and information dissemination across multiple employee groups

Ability to co-create with internal creative team and external partners to develop visually appealing content that tells a story

Able to do great things fast and match it with high emotional intelligence (be able to read the room), curiosity (bring your expertise to the table while having an open mind)

A deep understanding and clear point of view of how communications, leadership and culture intersect

Proven experience managing multiple projects and audience segments

​Ability to manage multiple activities and work well under deadline pressure

Preferred Qualifications

Masters degree

Background in health care communications

Additional Information

Humana is an organization with careers that change lives-including yours. As an innovator in the fast-paced industry of healthcare, we offer our associates careers that challenge, support and inspire them to use their passion for helping others and to lead their best lives. If you're ready to help people achieve lifelong well-being, and be a part of an organization that is growing and poised to make an impact on the future of healthcare, Humana has the right opportunity for you.

Scheduled Weekly Hours


Company info

Humana Inc.
Website :

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