Sr. Communications Professional-Remote/Virtual in US

Profile

Description

The Senior Communications Professional develops and coordinates lines of communication within the organization among employees. The Senior Communications Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

Where you Come In

The Sr. Communications Professional role provides primary support through the design, development and execution of various communication strategies which support the RT strategy and culture objectives. The role supports the alignment of work and engagement of associates by ensuring key messages are delivered and understood by the various audiences. The role is responsible for building robust internal communications plan and process, bringing together and synthesizing messaging from across RT and potentially CPSS and the Enterprise. In addition, the role serves as a key partner on strategic change initiatives - serving as a change practitioner, thought leader, and designer of messaging strategies that support the awareness and adoption of organizational changes. This role requires a strategic business-minded thinker and talented communications professional with exceptional consultative, writing, storytelling, project management, and stakeholder management skills. The ability to successfully manage multiple priorities and stakeholders in a fast-paced environment is essential.

Key Responsibilities


Develop overarching communication strategy for Resolution Team to ensure optimized tools, channels, and content to support Resolution Team strategy and ability to 'tell our story'
Partner across multiple stakeholders to consult on optimal messaging approaches and optimization of communication channels.
Ensure communication components (ex. to include organization-wide communications; business presentations; development of standard templates for communication, toolkits for leaders to cascade messages, etc.) integrate cohesively into the overarching strategy.
Develop collateral with strong visual/graphic elements that support connection, engagement, and adoption of messaging - with the ability to adjust collateral and recommended delivery channel based on the audience (frontline associate to senior executive).
Evaluate and measure communication reach and effectiveness of channels and develop strategies for continuous improvement.
Develop and execute communication strategies that facilitate the preparation of the organization for change initiatives and support the adoption of key changes across the organization.


What Humana Offers

We are fortunate to offer a remote opportunity for this job. Our Fortune 100 Company values associate engagement & your well-being. We also provide excellent professional development & continued education.

Required Qualifications - What it takes to Succeed


Bachelor's degree in Communication, Marketing or related field
Minimum of 5 years in the strategy design and execution of organization wide communications primarily internal facing
Exceptional writing, MS PowerPoint and visual media tools such as Adobe
Knowledge of SharePoint - ability to create/update content and interpret analytics
Must be able to work collaboratively across multiple levels of leadership and with other communication professionals
Experience using multiple communication channels for associate/employee facing communications


Preferred Qualifications


2 years consulting and designing communication and strategies for change management initiatives
Prosci Certification
Master's in Communication or related field


Additional Information - How we Value You


Benefits starting day 1 of employment
Competitive 401k match
Generous Paid Time Off accrual
Tuition Reimbursement
Parent Leave
Go365 perks for well-being

Must have a separate room with a locked door that can be used as a home office to ensure you have absolute and continuous privacy while you work.
Must have accessibility to high speed DSL or cable modem for a home office (Satellite internet service is NOT allowed for this role); and recommended speed for optimal performance from Humana systems is 10M x 1M


Interview Format

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn't missed) inviting you to participate in a Modern Hire interview. In this interview, you will listen to a set of interview questions over your phone or text and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

In order to support the CDC recommendations on social distancing and reduce health risks for associates, members and public health, Humana is deploying virtual and video technologies for all hiring activities. This position may be subject to temporary work at home requirements for an indefinite period of time. These requirements include access to a personal computing device with a camera, a minimum internet connection speed of 10m x 1m, and a dedicated secure home workspace for interview or work purposes. Humana continues to monitor the situation, and will adjust service levels as the coronavirus situation evolves. The following changes are temporary and will be evaluated frequently with the goal of returning to normal operations as soon as possible. Your Talent Acquisition representative will advise on the latest recommendations to protect your health and wellbeing during the hiring process.

#ThriveTogether #WorkAtHome

Scheduled Weekly Hours

40

Company info

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