Senior Professional Change Communications

Profile

Description

The Senior Communications Professional develops and coordinates lines of communication within the organization among employees. The Senior Communications Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities


Serves as a consultant for the roll-out of major organizational shifts, helping to position changes appropriately and reach segmented internal audiences with locally relevant information.
Creates clear and consistent internal communications, creative multimedia content and compelling storytelling packages that reinforce Humana's brand and customer-centric approach.
Builds strong alignment with cross-functional colleagues on internal communications strategy and content prioritization.
Leverages data and analytics to inform and adjust strategy and implementation.
Serves as backup administrator for associate communications channels and e-mail distribution.


Required Qualifications


Bachelor's degree in communications, public relations or related field
Minimum 5 years of employee communications or public relations experience with proven expertise in changing communications
Adept at data and analytics to drive content and channel decisions
Demonstrated ability to independently plan, lead and implement multimedia communications projects
Ability to work under tight deadlines, multitask and deliver quality work under pressure
Exceptional written communications skills and deep experience as a content creator
Proactive, flexible and always seeking improvement and positive change
Ability to use discretion and possess exceptional judgement
Foster an open, inclusive and diverse community at Humana
Advanced skills using O365 suite, including Teams and SharePoint
Strong assertiveness and awareness in planning ahead and proactive ability to fulfill business need


ADDITIONAL PREFERENCES


Working knowledge of Adobe Illustrator and Adobe InDesign
Education or Certification in Organizational Change Management


Scheduled Weekly Hours

40

Company info

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